***IF YOU ARE PURCHASING FOR OUR ACRYLIC SEATING CHART PLEASE MESSAGE US FIRST***
Add "Rush Order" to your cart if you need your order processed and shipped sooner than the expected ship date.
If choosing the 1-2 day processing please contact us before hand to make sure that we can accommodate! We may be waiting on supplies that we cannot get in time to fulfill that timeline.
Shipping from United States
Processing time
1-2 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
If I upgrade my shipping will that speed up the processing time?
Upgrading your shipping will not affect the processing time. If you need a rush order please consider adding our rush order listing to your cart. You can jump the line only by purchasing our rush order listing!
https://www.etsy.com/listing/1007749351/rush-order
Can the acrylic menus or save the dates be in a different color than white?
No, all our acrylic menus and save the dates are laser engraved. We are not able to change the color of them. That being said we are open to using colored acrylic if you would like but it would be an upcharge and you must contact us prior to ordering!
My package says it's delivered but I do not have it! What do I do?
Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you received the delivery email but have not received your package, here is what we suggest.
DOMESTIC CUSTOMERS:
USPS delivery vehicles us GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.
Contact your local USPS post office. Make sure you contact your LOCAL post office and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally
Reviews (3)
Average:
Oct 10, 2022
Kelly Ethier
Dec 13, 2021
I was on a time crunch and paying for rush processing was so worth it. Thank You
Hope W.
Nov 9, 2021
Beautiful Seating chart, incredible customer service. Came through for last minute chart!! So easy to work with and truly was the best!! 5 gold stars!! Many Thanks!!
jmaag1